Some old geezer on YouTube

… who just happens to have inspired (but can’t be blamed for) much of the ‘Quality’ movement over the last 30 years.

As usual, the man himself is simple, his words and works have been endlessly interpreted, misinterpreted and elaborated on.

If you’re familiar with his 14 points , then hear them in his own words.

If you don’t know W.Edwards Deming at all , take a look at this 10min video – it should ring some bells

Deming’s 14 points


3 thoughts on “Some old geezer on YouTube

  1. Wow.. “6% of the problems are down to the Workers, 94% is caused by Management or the System”..that cant be right can it?? Interesting though.

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