Came up in discussion with a colleague today & I thought worth reblogging.
Deming himself is timeless, the production of the video, perhaps less so.
… who just happens to have inspired (but can’t be blamed for) much of the ‘Quality’ movement over the last 30 years.
As usual, the man himself is simple, his words and works have been endlessly interpreted, misinterpreted and elaborated on.
If you’re familiar with his 14 points , then hear them in his own words.
If you don’t know W.Edwards Deming at all , take a look at this 10min video – it should ring some bells